Frequently Asked Questions
We’re More Than Just Transport — We’re a Movement Partner
Do you offer self-drive rentals?
No. All our vehicles come with experienced, professional drivers. This ensures safety, accountability, and convenience for all our clients.
Can I book a vehicle for a whole day or multiple days?
Yes! We offer flexible packages — hourly, full-day, overnight, and multi-day options. Let us know your itinerary, and we’ll handle the rest.
What types of vehicles do you have in your fleet?
Our fleet includes:
Sedans & SUVs for personal or executive use
Vans and mini-buses for group travel
Trucks for container transport
Lifestyle and event-themed rides (e.g., wedding convoys, wellness retreats
Sedans & SUVs for personal or executive use
Vans and mini-buses for group travel
Trucks for container transport
Lifestyle and event-themed rides (e.g., wedding convoys, wellness retreats
How far in advance should I book?
We recommend booking at least 24–48 hours in advance. However, for special events, group travel, or peak seasons, earlier booking helps us serve you better.
Do you operate outside Nairobi?
Absolutely. We offer nationwide coverage, including upcountry routes, field visits, rural homecomings, and cross-county travel.
Can I request a custom transport package?
Yes. We customize rides for diaspora returns, spiritual trips, content shoots, retreats, and more. Let us know your vision — we’ll make it happen.
Are your drivers vetted and trained?
All Royale Rides drivers undergo:
Background checks
Defensive driving and customer care training
Ongoing performance monitoring
We prioritize your safety, comfort, and peace of mind.
Background checks
Defensive driving and customer care training
Ongoing performance monitoring
We prioritize your safety, comfort, and peace of mind.
Do your prices include fuel and driver fees?
Yes. Our quotes typically include vehicle hire, driver, and fuel — unless otherwise specified. You’ll always get a clear, upfront cost breakdown.
Can organizations sign transport contracts with you?
Yes. We work with NGOs, corporates, and institutions on contracted logistics, staff shuttles, and field transport. Custom invoicing and reporting are available.
How do I book a ride or request a quote?
You can:
Call or WhatsApp us directly
Use our online booking/request form
Email us with your travel details
Call or WhatsApp us directly
Use our online booking/request form
Email us with your travel details
Ready to Ride the Royale Way?
Whether it’s a family trip, business shuttle, or special event, Royale Rides is here to move you — safely, stylishly, and on time.